CaDo & Company

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Terms and Conditions

Last Updated: 03/12/2025

Welcome to CaDo & Company! These Terms and Conditions outline the rules and regulations for the use of our online store. By accessing or purchasing from our store, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Prices for our products are subject to change without notice.
We do not guarantee that the quality of any products, services, information, or other material purchased will meet your expectations.

2. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase information.
We accept various payment methods, including credit/debit cards and online payment platforms.
All transactions are processed securely. We do not store your payment details.

3. Shipping and Delivery

Shipping times and costs are calculated at checkout based on your location.
We are not responsible for delays due to carriers, weather conditions, or unforeseen circumstances.
If a package is lost or damaged, please contact us within 5 days of delivery for assistance.

4. Returns and Refunds

We accept returns within 30 days of purchase, provided items are unused and in original packaging.
Refunds are processed once we receive and inspect the returned item.
Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

5. Intellectual Property

All content, including images, logos, and product descriptions, is the property of CaDo & Company and may not be used without permission.

6. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
We do not warrant that the website will be error-free, secure, or uninterrupted.

7. Changes to Terms and Conditions

We reserve the right to modify these terms at any time, and any changes will be posted on this page.
Your continued use of our website after modifications constitute acceptance of the updated terms.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

contact@cadoandcompany.com

Return and Refund Policy

Last Updated: 03/12/2025

At CaDo & Company, we want you to love your purchase! If you're not completely satisfied, we offer a hassle-free 30-day return and refund policy.

Eligibility for Returns

Items must be returned within 30 days of the purchase/delivery date.
Products must be unused, unworn, and in their original packaging with all tags attached.
Proof of purchase (receipt or order confirmation) is required.
Certain items, such as personalized or final sale items, are non-returnable.

Return Process

Initiate a Return: Contact us at contact@cadoandcompany.com with your order number and reason for return.
Shipping the Item Back: Once approved, you will receive return instructions. Customers are responsible for return shipping costs unless the return is due to our error.
Inspection & Refund: After receiving your return, we will inspect the item and process a refund to your original payment method within 7 business days.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original and place a new order.

Damaged or Incorrect Items

If you received a defective or incorrect product, please contact us within 5 days of delivery, and we will arrange a replacement or refund at no cost to you.

For further assistance, reach out to us at contact@cadoandcompany.com.

Terms and Conditions

Return and Refund Policy

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